Frequently Asked Questions
Q. Can you match the colour of my car?
Q. Will you come to my place of work?
Q. Can you do the repair in all weather conditions?
Q. Do you provide a guarantee?
Q. How do I pay?
Q. Can you treat rust?
Q. Do you cover my area?
Q. Can I get an online quote?
Q. Are quotes free?
Q. Can you match the colour of my car?
A. We have the ability to match over 42000 different colours. We have not come across a colour we have been unable to match
Q. Will you come to my place of work?
A. We can undertake the repair either at your home or place of work. All we need is access to a 240v power socket and small area to work on your vehicle.
Q. Can you do the repair in all weather conditions?
A. We can certainly do the repair in most conditions. Unfortunately we will not do a repair in the snow or heavy winds. This is purely because we believe the results will not be to our very high standards.
Q. Do you provide a guarantee?
A. If you are not 100% happy with the repair we do not charge. Our technician will not take on a repair unless he is sure it can be done to an acceptable standard.
Q. How do I pay?
A. If you are a motor dealer, rental company fleet manager etc. we are able to set you up with an account. Please contact us for further details.
If you are an owner driver payment should be made to the technician on completion of a satisfactory repair.
Q. Can you treat rust?
A. We can treat rust but we recommend that the car is taken to a local reputable body shop to get a more permanent solution to this problem.
Q. Do you cover my area?
A. We currently cover Rugby and all surrounding areas. Please contact us for further details
Q. Can I get an online quote?
A. For the most accurate quote ideally we would need to see the vehicle. If you take digital pictures of the damage from a few different angles and email them to enquiries@auto-cosmetics.co.uk we are able to give you an indication of cost for the repair.
Q. Are quotes free?
A. Yes we offer a free no obligation quote at a time and place convenient to you.